I.T. – Professional Services


About Me

Technology has been an integral part of my life from an early age. My journey began in the late ’80s when my father managed MicroAge one of the pioneering PC retail stores of the time. I grew up navigating DOS prompts on an IBM PS/2, immersed in the transformative rise of PC’s & Open Architecture <x86>. From the iconic Apple vs. Microsoft rivalry to the rise of IBM “clones” which ignited a wave of innovation that helped make personal computing more accessible to the masses.

In the early ’90s, my friends and I joined a computer club that hosted a monthly “dial-up” BBS meetup at a local arcade. We were captivated by the ability to interact in real time via chat and early multiplayer games. These experiences sparked a deep fascination with technology! Not just as a tool, but as a growing ecosystem of possibilities.

I’ve participated in the evolution of computing…from the leap from 32-bit to 64-bit architecture and the early days of Hyper-Threading to the rise of multi-core CPU and hypervisor, also known as a virtual machine monitor (VMM) which paved the way for cloud virtualization. These breakthroughs didn’t just boost performance, they redefined the potential of what technology can do. That perspective inspired my pursuit of a career in tech, supported by multiple technical certifications and a Bachelor’s degree of “Information Technology Business Management”.

With decades of hands-on experience and a real-world perspective on technology’s rapid evolution, I bring a rare blend of historical insight and modern expertise to every engagement.

My journey spans the full spectrum of healthcare IT—from clinical engineering and medical equipment support to desktop systems, EMR applications, and line-of-business platforms. I understand the language of clinicians and the logic of systems, bridging the gap between patient care and technical precision.

Core competencies include:

  • 🧠 Clinical IT Integration: Deep familiarity with clinical workflows, terminology, and EMR systems.
  • 🛠️ Technical Mastery: System administration, full-stack web development, dev-ops, desktop support, networking, and cybersecurity.
  • 📊 Data & Reporting: SQL, Tableau, DataBI, and KPI-driven insights for healthcare operations.
  • 🧩 Solution Architecture: Scalable, reliable, and customized technology solutions tailored to hospital environments.
  • 🤝 Business Alignment: Vendor negotiation, stakeholder consulting, and solution sales with measurable impact.

Whether resolving EMR mapping issues, supporting clinical research platforms, or designing secure, scalable infrastructure, I approach every challenge with humility, precision, and a service-first mindset.

Let’s build systems that heal, support, and endure.


Skill Set

🔹 Service Desk & IT Operations – Managing ServiceDesk and DevOps Support platforms like Jira JSM, Manage Engine, ServiceNow, LANSweeper, Zendesk, and FreshService.
🔹 Wiki Documentation & Change Management – Proficient in SharePoint design and implementation, Atlassian (Jira & Confluence) for structured Wiki documentation and CHG processes.
🔹 Systems Administration – Experienced with Active Directory, Exchange, SCCM, WDS, Azure, Intune, O365, OKTA, JAMF, AWS, ESXi (vSphere), Google Workspace, and more.
🔹 Networking & Security – Skilled with hands-on Structured Cabling and Patch Panel Management, Configuring VLANs, LAN/WLAN/VLAN, 802.11x and various devices and platforms including FortiGate, Aruba Wireless AP’s, Forescout & Cisco Meraki.
🔹 Web Hosting & Database Management/Analytics – Experience hosting on various server platforms utilizing AWS, ApacheTomcat, LAMP, XAMPP, NGINX & of course IIS. Along with maintaining databases such as SQL, mySQL, PostGRES & MariaDB performing installation and administration along with statements and queries.
🔹 Programming & Web Development – Fundamental “OOB” concepts and developer workflows (C#, C++, Python, Java) utilizing IDE’s such as VisualStudio2019, VSCode, JetBrains {PyCharm} and scripting languages (Python, PowerShell, BASH) with a knack for debugging an application on any tech stack whether its running on a website, mobile app or on desktop.
🔹 Value Added Reseller & Solution Sales – Expertise in technical product sourcing, pricing strategies, and vendor management. Skilled in managing distribution channels and converting quotes to purchase orders, with experience in A/P and A/R processes using applications like QuickBooks and Peachtree.

Services Offered

🔧 Custom Web Development: Creation of modern, responsive websites on WordPress with custom themes and everything from email to domain name administration.

☁️ IT Consulting & Solutions: Optimizing infrastructure and ensuring secure, efficient business operations. Capable of providing reliable reseller web-hosting services, as well.

🌐 Cloud Hosting & System Administration: Management of cloud platforms like Azure, Intune, JAMF, AWS, OKTA, and Google Workspace for businesses of any size.

📶 Networking & Security: Structured cabling (Ethernet, Coax, Fiber), patch paneling, and configuration of network switches, firewalls, and VLANs to support scalable and secure digital environments.

🔒 IT Infrastructure & Security: Design and implementation of scalable, future-proof network solutions with a focus on robust security.

💻 IT Asset Management: Assistance with IT procurement, asset tracking, and inventory planning to optimize resources.

⚙️ Performance Optimization & SEO: Enhancing website performance and visibility through proven search engine optimization strategies.

🛒 E-Commerce & CMS Solutions: Development of custom WordPress themes/plugins, integration of Google Business tools, Shopify, and support for various CMS platforms with tailored code.


Projects & Portfolio

🚀 Recent Projects:
1️⃣ Developed a high-performance business website leveraging Apache, HTML, JavaScript, and PHP.
2️⃣ Configured a secure enterprise IT infrastructure using Cisco Meraki, FortiGate, Sophos, and Crowdstrike.
3️⃣ Built a custom database management solution with SQL, Python, and Tableau for data visualization.
4️⃣ Deployed technical service desk automation using Intune, JAMF & FOG for Windows, Mac & Linux O/S deployments.
5️⃣ Configured system migrations & cloud integrations utilizing HRIS apps like ADP that feed into OKTA, Azure & Google Workspace to streamline account generation and enable seamless administration for SMB and Corporate clients.



Let’s Work Together!

Looking for a reliable IT consultant and/or Web Developer? I bring business savvy, technical precision, security expertise, and creative problem-solving to every project. Let’s build something exceptional!